Terms & Condition

1. General Information

BookTrains24x7.com is an independent third-party travel service provider specializing in train booking services, including On-Call Train Booking.

We do not own, operate, or manage any train services; we facilitate bookings on behalf of customers.

By using our services, you acknowledge that all bookings are subject to availability and the policies of respective train operators.

2. Booking & Payment Policy

On-Call Booking: Customers can book train tickets by calling our service number. Seat availability is subject to real-time updates.

Payment Terms: Full payment is required at the time of booking to confirm reservations. We accept credit/debit cards and other online payment methods.

Booking Confirmation: Once payment is processed, a confirmation email with ticket details will be sent to the registered email address.

Pricing & Fees: The total cost may include additional service charges and fees. Prices are subject to change based on availability and demand.

3. Cancellation & Refund Policy

Cancellation Requests: Customers must request cancellations by contacting our customer support team.

Refund Eligibility: Refunds are subject to the cancellation policies of the respective train service providers.

Processing Time: Refunds, if applicable, may take 7-14 business days to reflect in the original payment method.

Service Fees: Any service charges paid during booking are non-refundable.

4. User Responsibilities

Customers must provide accurate personal and contact information for booking purposes.

Users are responsible for verifying train schedules, ticket details, and other travel-related information before booking.

Any fraudulent activity, misuse of services, or violation of these terms may result in account suspension or legal action.

5. Limitation of Liability

BookTrains24x7.com is not liable for any delays, cancellations, or schedule changes made by train operators.

We are not responsible for any loss, damage, or inconvenience caused due to force majeure events, technical issues, or third-party actions.

Our liability is limited to the amount paid by the customer for the specific booking.

6. Privacy & Data Protection

We collect and process customer data in accordance with our Privacy Policy.

Customer information is used solely for booking purposes and is not shared with unauthorized third parties.

By using our services, you consent to the collection and use of your data as described in our Privacy Policy.

7. Changes to Terms & Conditions

BookTrains24x7.com reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Continued use of our services after changes are posted constitutes acceptance of the revised terms.

8. Contact Information

For any queries related to bookings, cancellations, or these Terms & Conditions, please contact us at:

Website: BookTrains24x7.com

By using BookTrains24x7.com, you acknowledge and agree to these Terms & Conditions. Thank you for choosing our services!